Careers

Operations And Engineering

Line Operations - When you think of an electric cooperative, Linemen are probably the first thing that come to mind.  Our Linemen are imperative to our cooperative’s success.  Linemen install and repair cables used for power distribution.  They install insulators and erect wooden poles.  They also troubleshoot the power lines.  The Linemen ultimately fix any interruption in power.  Although they are of utmost importance in the coop world, their work would not be complete without the help of the other areas within the operations and engineering departments.

System Operations – System Operators work 24/7 – and we mean that literally.  A System Operator is available at the cooperative at all times.  When a customer has a service interruption in the middle of the night, they know someone at Mid-South will be available to take their call no matter the time.  System Operators monitor our system for malfunction, attempt to determine the cause and call line operations with the information about the service interruption so that service can be restored.  System Operators also take any after hours billing and customer inquiries.  System Operators are vital to the functionality and reliability of our business.

Engineering - Engineering has a paramount role in the cooperative’s operations.  They not only design lines, but also work to make sure our system is as efficient as it can be.  The Engineering Department is comprised of Staking Technicians, Engineers, and Development Coordinators.  When a customer requests new service, a Staking Technician is sent out to visit with the customer to assess their needs and form a plan of action to supply that customer with the most efficient and reliable means of electrical service.  Development Coordinators work with developers to design service for new subdivisions and master-planned communities.  Engineers work on system improvements and load analysis to plan for future growth.  Engineering works largely with the electric side of our business, but they also work with our water subsidiary to help in the planning of future water service in the Montgomery area.

GIS/Mapping - GIS is most often associated with a map.  GIS, however, is more than a pretty map.  It gives utility managers insight that improves operations and customer service and streamlines work processes.  GIS offers a means for outage management response, a basis for building facilities, a system for service call work, and an automation process for everyday work tasks.  With the power of GIS at hand, we can better understand our service area needs and our resources for meeting those needs.