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Frequently Asked Questions
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Budget Billing
Local Presence
Other
Outages
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Paying On-line
Water Resources
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Paying On-line
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How do I pay online?
Budget Billing
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Will you still read my meter if I'm on Budget Billing?
Budget Billing
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Will I save money on Budget Billing?
Water Resources
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When is a Customer Service Inspection required?
Paying On-line
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What do I need to pay online?
Paying On-line
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What do I need to log into My Account?
Local Presence
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What should I do if the wrong payment amount was posted to my account?
Pay By Phone
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What do I need to pay by credit card?
Outages
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Why does my neighbor have lights while my home is still without power?
Paying On-line
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Is there a charge for making a payment online?
Paying On-line
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Who can pay online?
Pay By Phone
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How do I pay by credit card?
Water Resources
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Can my personal well supply my residence while being connected to the public water system?
Outages
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Should I help by removing trees from power lines?
Pay By Phone
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What do I need to pay by phone?
Outages
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What should my family do during an extended outage?
Local Presence
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When is my bill due?
Local Presence
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I lost my payment envelope. Where do I mail my payment?
Paying On-line
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When will payment be posted to my account if I pay online?
Water Resources
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What is a cross connection?
Outages
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What should my family do when the power goes off?
Pay By Phone
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How do I pay by phone?
Pay By Phone
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Is there a fee associated with this payment option?
Water Resources
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Who has cross-connections?
Water Resources
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How is a cross-connection treated?
Pay By Phone
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Is there a charge for making a payment by phone?
Pay By Phone
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What credit cards do you accept?
Pay By Phone
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What hours of the day can I pay by credit card?
Pay By Phone
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When will payment be posted to my account?
Paying On-line
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Is it safe to pay online?
Paying On-line
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How will I know if my payment went through?
Pay By Phone
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Who can pay by phone?
Pay By Phone
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When will payment be posted to my account if I pay by phone?
Pay By Phone
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How will I know if my payment went through when I pay by phone?
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